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FAQ's

Q. What is the time taken for making delivery of the item ordered?

A. The delivery time of adapter is about 4-6 working days.

    The delivery time of battery is about 7-10 working days.

 

Q. Is online payment a safe option?

A. Of course- we process all online payments through PayPal.

 

Q.What is the duration of warranty?

A. All items that are delivered by us will bear a warranty of a 1 year from the purchase date. During this warranty period, 3cparts.co.uk takes responsibility to replace any items having flaw.

 

Q. What is the procedure for returning an item?

A. In case, you prefer to return an item due to any reason, please keep in touch with our sales team through the “RMA” given on the home page of our website. Once we receive the “RMA”, we will be issuing a returns form to you. We make sincere efforts sort out the issue relating to all the returned products on the very same day itself, after receipt of the same.

 

Q. Am I to incur any extra costs while taking delivery of the item?

A. Of course not - the price that is indicated on the product page of our website is the final price that we charge for the door step delivery. We do not charge any additional money while processing your delivery order.

 

Q.How to find the correct product?

A.When purchasing a battery or adapter for your device, compatibility is the most important factor. In order for our products to work on your device, it must be compatible. www.3cparts.co.uk offers more than 120,000 compatible models and part numbers for your devices. Before purchasing our products, please follow our tips below to find the right product for your device.
Your device owner's manual should have the brand and model number on the front cover. In addition, most devices have a manufacturering label on the bottom of your device. This label should have the brand and model number on it.
If you are purchasing an adapter, you should verify the device's model number, input voltage,current and Plug Type before placing an order.

If your are purchasing a battery, Please purchase according to the model of the computer.

In addition,you should shut down your device first, and then remove the battery and look at the original battery part number label of the battery.

Batteries from major manufacturers use standardized part numbers. The following are the sample part numbers from the major brands:

HP, Compaq 123456-001
Sony PCGA-BP12, VGP-BP1
Dell 312-1234, 1234P
IBM, Lenovo 02K1234, 08K1234
Toshiba PA1234U-1BRS
To confirm compatibility, customer should verify the physical appearance, part number, position and orientation of the connector and the latch position of your original battery with the product information shown on our website.
Please kindly note that there may be two different voltages (11.1V and 14.8V) associated with the same model or part number. They are totally NOT compatible. Please check your original battery voltage before placing an order.
A Li-Ion battery labeled 10.8V is the same as a Li-Ion battery labeled 11.1V.
A Li-Ion battery labeled 14.4V is the same as a Li-Ion battery labeled 14.8V.